Privacy Policy

Launchpad AI Academy is operated by Launchpad Education, LLC ("Launchpad", "we", "us"). This policy explains what information we collect when you use the Launchpad AI Academy website at launchpadaiacademy.com and our mobile applications (together, the "Service"), how we use it, and the choices you have.

Information you give us:

• Account details such as your name and email address, and a password if you sign up with email. If you sign in with Google, Microsoft, Facebook, or Apple, we receive your name, email address, and account identifier from that provider.

• Profile and learning information you create, including your chosen career track, mission and objective progress, streaks, notes, quiz answers, portfolio project submissions, study partner preferences, and community posts.

• Information you send us directly, for example when you apply for the beta program, respond to an outreach message, or contact support.

• Payment information. Payments and subscriptions are processed by our payment providers. We receive confirmation of your purchase, plan, and billing status, but we never see or store your full card number.

Information collected automatically:

• Technical and usage data such as device type, operating system, browser, approximate location derived from IP address, pages viewed, and feature interactions.

• Cookies and local storage used to keep you signed in and to remember your preferences.

Information processed by AI features:

• When you use the AI mentor, AI-generated summaries, or similar features, the text or files you submit are sent to our AI service providers so the feature can respond.

• Provide the Service, create your account, and save your progress.

• Personalize your learning experience and recommend missions, projects, and partners.

• Process payments, manage subscriptions, and provide receipts.

• Send service messages such as account verification, welcome emails, study reminders, and announcements about the academy.

• Operate the community, including study partner matching.

• Answer support requests, keep the Service secure, detect misuse, and fix problems.

• Understand which features are used so we can improve them.

We do not sell your personal information. We share it only with service providers that help us run the Service, and only as needed:

• Our hosting and application platform, which stores your account and learning data on our behalf.

• Payment processors that handle purchases and subscriptions.

• Email delivery providers that send account, reminder, and announcement emails.

• AI service providers that generate mentor answers, summaries, and feedback.

• Discord, if you choose to join our community server. Your activity there is governed by Discord's own privacy policy.

• Advertisers and analytics, currently limited to aggregate performance reporting. We do not share your personal contact details with advertisers.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets.

• You can update your profile details in Settings at any time.

• You can delete your account from Settings. This removes your account and associated learning data. Records we must keep for tax, accounting, or legal reasons are retained as required by law.

• Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. Email us and we will help.

• You can unsubscribe from non-essential emails using the link in the message.

We keep your information for as long as your account is active and for a reasonable period afterward to meet legal and operational needs. When you delete your account, we delete or de-identify your personal information within 30 days, unless a longer period is required by law.

We use encryption in transit, access controls, and platform-level security measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The Service is designed for learners aged 13 and older. We do not knowingly collect personal information from children under 13. If you are under 18, please use the Service with the involvement of a parent or guardian. If you believe a child under 13 has provided us with personal information, contact us and we will delete it.

We and our service providers may process your information in countries other than the one you live in, including the United States. Where required, we use appropriate safeguards for these transfers.

We may update this policy as the Service changes. When we make material changes, we will update the date below and, where appropriate, notify you by email or in the app. Continuing to use the Service after an update means you accept the revised policy.